Do you offer refunds/Replacements?
In the event of misproduction, faulty items or damage during delivery, we are able to resupply affected items. Please note that we usually require a photo proof of any items in question before we can resupply the effected items.
If items receive damage during transit, while opening, mishandling, mistreatment, vandalism, heavy weather conditions or any other circumstances out of our control; and are signed for as received in good condition then we are unable to offer replacements or refund.
Damage caused during delivery must be reported to us immediately. This will allow us to make a claim with the courier company in question. If there is any delay to the report, a claim may not be possible.